Are you a property owner in Mauritius looking to boost your short-term rental success without the hassle? We offer comprehensive management services designed to optimize your bookings, enhance guest experiences, and ensure smooth operations.

Our Service Packages

We understand that every property owner has unique needs. That's why we offer three distinct packages to help you achieve your goals:

1. Online Communications Package (Available Island-Wide)

Let us handle your online presence and ensure your property gets noticed by potential guests worldwide, no matter where your property is located on the island.

• Property Page Creation: We'll set up and optimize your listings on popular platforms like Booking.com, Airbnb, and our exclusive Mauritius-booking.com site. We also create your presence on Google Hotels for maximum visibility.
• Pre-Arrival Guest Communication: We manage all communications with guests before their arrival in Mauritius, answering their questions and providing essential information.

2. In-Land Communications Package (North of Mauritius Only)

For properties located in the North of Mauritius, we provide hands-on management to ensure your guests have a seamless and enjoyable stay from the moment they arrive.

• Arrival and Departure Management: We coordinate and manage guest arrivals and departures, making sure everything runs smoothly.
• In-Stay Guest Communication: We are the primary point of contact for guests throughout their stay, addressing any questions or concerns they may have.
• Problem Resolution: We monitor and resolve any issues that may arise during your guests' stay, ensuring their comfort and satisfaction.
• Local Recommendations: We provide valuable advice and recommendations to guests during their stay, helping them make the most of their time in Mauritius.
• Property Optimization Advice: We offer expert tips on property layout and amenities to help you optimize your short-term rental for maximum appeal and occupancy.

3. Maintenance Package (North of Mauritius Only)

Exclusively for properties in the North of Mauritius, keep your property in top condition and ensure guest comfort with our dedicated maintenance support.

• Service Provider Coordination: We handle all communications with service providers for repairs and maintenance.
• Owner Approval: We'll get your approval for all spending before any work is done, so you're always in control.
• Urgent Issue Response: For critical issues that can't wait, we'll attend to problems at night.
• Guest Communication: We'll communicate directly with your guests to explain any issues and offer our sincere apologies for any inconvenience.

Other Services

Beyond our core packages, we offer additional services to help enhance your property's appeal and value:

• Container Home Development for Short-Term Rental: Do you have land and a vision for unique short-term rental accommodation? In partnership with our trusted partner, Sunbox Ltd (sunbox-mauritius.com), we can guide you through the development of modern and efficient container homes designed for the rental market.
• Renovations of Your Accommodation: Looking to refresh an older property or make improvements to attract more guests? We can assist with renovation planning and oversight.
• Professional Photo Shooting: High-quality photos are crucial for attracting bookings. We arrange professional photo shoots to showcase your property in its best light.

Our Transparent Fee Structure

We believe in clear and upfront pricing. Our fees are structured as follows:

• Channel Manager Fee: 30 EUR / month (Payable 1 year in advance)
  • This covers the software that synchronizes your listings across multiple booking platforms, preventing double bookings and maximizing your reach.
• New Listing Setup Fee: 200 EUR (One-off payment)
  • This covers the professional creation and optimization of your property pages on Mauritius-Booking.com, Booking.com, Airbnb, and Google Hotels.
• Online Communication Package: 10% of rental income
• In-Land Communication Package: 10% of rental income
• Maintenance Package: 15% of rental income
• Other Services: Pricing for Renovations, Photo Shooting, and Container Home Development will be provided upon consultation, tailored to your specific needs and project scope.

Ready to Boost Your Bookings?

Let us take the stress out of managing your short-term rental. Our dedicated team is here to help you maximize your income and provide exceptional experiences for your guests.

Contact us today to learn more:

• Phone: 54221025 or 54224544

Please Note: While our Online Communications Package serves properties island-wide, our In-Land Communications and Maintenance Packages are currently available only in the North of Mauritius.